1.
Sari DF, Kurniawati D, Wahyuningsih E, Wibowo TR. Analisis Sentimen Keluhan Pelanggan ISP menggunakan Support Vector Machine (SVM) dan TF-IDF. bulletincsr [Internet]. 2025Oct.31 [cited 2026May31];5(6):1387-94. Available from: https://hostjournals.com/bulletincsr/article/view/822